Can i book a suite at The Whitestone Hotel and is the lodge/hotel open to the public?
Yes! Please check our website or Expedia for next dates available.
At this time the hotel/lodge is OPEN to Hotel Guests Only, NOT open to the public...
Is The Whitestone Restaurant open to public?
Sorry. Only to Hotel Guests. However, there will be dates that it is open to the public which will be posted on our website including events, concerts etc. Please check back with us.
Do you offer gas to boaters?
Yes, we do serve Petro Canada Mid Grade Gas. Check the sign on the dock for availabilty!
Do you operate a Boat Launch?
Sorry no. There is a Free boat launch at the Municipal office in Dunchurch on hwy 124.
If you really must use our Launch the Fee is $25 and Pullout Fee is $25 per boat which we use toward maintaining the road & launch. NOTE: Please schedule launching boats with us in advance when our staff can unlock the gate.
Are dogs allowed on the property?
Is there a charge for parking?
There is no charge to our hotel guests.
Cottagers and visitors who wish to park must get a parking pass and pay $10 per day per vehicle.
Please come to the hotel office to get a window parking pass to be displayed on dash of vehicle.
How old is The Whitestone?
The Main Lodge was built in 2001 and we finished a complete renovation of the lodge in 2018.
Can I bring my pets on vacation to stay with me at The Whitestone hotel?
Sorry we do NOT have pet friendly rooms however, we can provide info on local Kennels should you desire!
What is your cancellation policy?
We do not take a deposit until 7 days before arrival.
This deposit is NOT refundable.
Full booking balance is due on the day of check in.
If the booking is cancelled less than 7 days before arrival or no show then a charge equal to 50% of the total cost is non refundable.
Can i book my wedding or corporate meeting/retreat at The Whitestone?
Please email us for details. We do not allow alcohol on the property.
Do you have a liquor licence for LCBO?
Sorry we do not have a licence to serve alcohol. There are several establishments that do serve alcohol 7 to 25 mins away.
My guests and I smoke, is there designated smoking areas?
Sorry NO. The Main Lodge and its attached rooms, balconies, patio and decks are strictly non-smoking. A cleaning fee of $250 will be charged to any violators of the policy, our determination is final. The area around the Marina and docks is also non smoking (as posted) due to the storage of propane and gasoline products. Smoking is permitted 30 ft from the lodge, we just ask that you dispose of your butts safely and respectfully.
How do I connect with home/work/family while staying there?
We currently offer free high speed WI-FI to all hotel guests. Because we offer a unique peaceful getaway there are no phones in the rooms so if you want to be in contact with the outside world bring your mobile.
If you are a family member or friend trying to locate a guest we DO NOT give any information over the phone, email or in person. Simply leave a message for the guest you wish to contact and we'll make sure it gets to the right person.
Is The Whitestone open year round?
Sorry no. There have very limited dates in the year so email us your request. We have corporate, celebrity and private events so, please check our website for our current hours of operation. We do not provide information about guests staying at The Whitestone.
Can only guests use the hotel facilities?
We do not allow non-hotel guests to use the facilities* including lounge, deck, beach for activities, watercraft, recreational areas and parking overnight is given to only those that are staying in the Hotel with a parking pass displayed in the windshield.
* (Except when we have a public event or concert which will be clearly posted on signs)
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